§ 1 [Definitions]

1. Account - a separate place on the Website where data is stored, including data concerning the Client, to which the Client gains access after successfully logging on to the Website using a login (which is the Client's email address provided during registration on the Website) and a password defined by the Client during registration on the Website.
2. Authorization - access to private profile data received by a Client or User, which is managed by the Client or User. Authorization may be lost by the Client/User regardless of access to the Website - instructions for regaining access to Private Data are available by going to the link: https://www.sotrender.com/blog/faq/how-to-refresh-your-authorization Lack or loss of authorization does not result in loss of access to and use of the Website, nor does it constitute grounds for the Client to withhold remuneration in accordance with the Price List.
3. Client – a natural person with full legal capacity, a natural person with limited legal capacity (a minor who has reached the age of 13 or a partially incapacitated person) with the consent of a legal representative to use the Services, a legal person or an organizational unit without legal personality, but with legal capacity, who use the Services in any way.
4. Consumer – a client who is an individual using the Services for a purpose not directly related to his/her business or professional activity.
5. Package – a specific set of features and capabilities available on the Website to the User. Depending on the subscription chosen by the User as specified in the Price List, the available Packages may differ in the range of functions offered, the number of profiles monitored, the frequency of reports, and access to advanced analysis and reports.
6. Platform – an Internet service, such as a social media, from which the Website data is downloaded, processed and visualized.
7. Price List – available on the Website at: https://www.sotrender.com/pricing a document that specifies the amount and methods of payment for clients' use of the Services.
8. Private Data – data received by the Service Provider after proper authorization of the profile that the User manages within the analyzed Platform. Private Data includes reach and demographic data.
9. Public data - data publicly available within the analyzed Platform. Based on this data, the User can conduct a comparison of competing profiles or those that the User does not manage within the analyzed Platform.
10. Platform - an Internet service, such as a social media, from which the Website data is downloaded, processed and visualized.
11. Regulations - this document.
12. Service Provider - company under the name of SmartNet Research & Solutions spółka z ograniczoną odpowiedzialnością with headquarters in Warsaw, ul. Solec 38 lok. 10, postal code 00-394 Warsaw, entered in the Register of Entrepreneurs of the National Court Register under the KRS number 0000397876, whose registration files are kept by the District Court for the Capital City of Warsaw XII Commercial Division of the National Court Register, with a share capital of PLN 9,450, using the assigned tax identification number (NIP) 7010306655 and REGON number 143234632.
13. Services - services available on the Website, paid or free of charge, provided by the Service Provider electronically to the Client, consisting of providing the Client with access to the Website Services are free of charge only in such cases and only to the extent expressly indicated by the Service Provider in the Regulations, or in the provisions of the contract concluded between the parties.
14. User - an individual to whom the Client has granted, within the Account, access rights to the Services or functionalities of the Website selected by the Client remaining with the Client in an employment or other legal relationship on the basis of which this person provides services to the Client or performs specific tasks contracted by the Client. Whenever the Regulations refer to the Client's acts or omissions, they shall also be understood to mean the acts or omissions of Users to whom the Client has granted the appropriate rights.
15. Website - the website operated by the Service Provider and available on the Internet at https://www.sotrender.com. Within the Website, the User can manage profiles from the following portals: YouTube, Facebook, Instagram, LinkedIn and analyze data from these profiles.

§ 2 [Scope of Services Provided Electronically]

1. As part of the Services provided, the Service Provider provides Clients with tools to support marketing and communication activities on social networks (Facebook, Instagram, LinkedIn, YouTube).
2. The scope of data available on the Website is in accordance with the terms of use of the following portals: Facebook, Instagram, LinkedIn and YouTube. These data are obtained by accessing the API of the aforementioned portals, in accordance with their rules of operation. The service uses YouTube API services as a service provider. If the User uses these services through the Website, he/she is subject to Google Privacy Policy .
3. The Services are available to clients after logging on to the Website and paying for their use, unless otherwise specified in the contract or special provisions of the Regulations.
4. An up-to-date and detailed list of Services provided by the Service Provider is available on the Website at htts://www.sotrender.com/#features and is the Service Provider's quote.
5. The Service Provider informs that due to the nature of the Services, it is necessary for the Client to provide the Service Provider with access to data, the scope of which depends on the type of Service. The Service Provider agrees to use this data only for the purpose of providing the Services covered by the Contract.
6. The Services are provided in options and price Packages selected by the Client from the quote posted on the Website at https://www.sotrender.com/pricing The Service Provider allows the Services to be provided under conditions different from those specified in the Regulations, or to the exclusion of certain provisions of the Regulations, but only under a separate written contract.
7. Recording, securing and making available to the Client the content of the concluded Contract is done by making these Regulations available on the Service Provider's website and sending the Client an email informing about the conclusion of the Contract. The content of the Contract is further recorded and secured in the Website's information system.
8. The Service Provider does not provide technical support for Packages not available in the current quote visible in the Price List tab (https://www.sotrender.com/pricing) and reserves the right to modify the range of available features in Packages not available in the current quote.

§ 3 [Technical Requirements Necessary to Use the Service]

1. In order for clients to properly use the Services available on the Website, including successful registration and login to the Website, it is necessary, in total to have:
   1. Internet connection;
   2. a device that allows the use of Internet resources;
   3. a web browser capable of displaying on the screen of a device with a minimum resolution of 1152x864px, hypertext documents, linked on the Internet via the World Wide Web Service, and supporting the JavaScript programming language, in addition to accepting cookies.
2. In order to register on the Website, it is necessary to have an active electronic mail (email) account.

§ 4 [Information About Special Risks Related to the Use of Electronically Provided Services]

1. In fulfillment of its obligation under Article 6 item 1 of the Law of July 18, 2002 on the provision of electronic services (Dz.U. [Journal of Laws] of 2002, No. 144, item 1204, as amended). The Service Provider informs that the use of the Services provided on the Website is related to the transmission of data over the public Internet network, and is therefore subject to the risks inherent in the Internet.
2. The primary threat to any Internet user, including those using e-services, is the possibility that a network user's device could be “infected” by software created primarily to cause harm, such as viruses, “worms” or “Trojan horses.” To minimize the risks associated with this, it is important that clients stock the devices they use when connecting with the Internet, in antivirus and firewall software to protect against unauthorized third-party access, and constantly updated it by installing the latest versions.
3. The Service Provider informs that specific risks associated with the use of services provided electronically, including those described in the Regulations, are associated with the activities of third parties aiming to gain unauthorized access to both the Service Provider's and the Client's system for the purpose of data theft, among others. Accordingly, the Service Provider shall ensure that the password established by the Client with which the Client logs on to the Website is not made available to third parties and is not stored in a manner that would make it easy for outsiders to access it.

§ 5 [Terms of use of the Service]

1. Use of the Service requires the Client's registration on the Website, according to the rules set forth in § 6 paragraph 1, logging in using a login (e-mail address provided during registration) and a password established by the Client, and, subject to § 6 paragraph 8, paying the remuneration to which the Service Provider is entitled in accordance with the Price List for the Client's use of the Service Package selected by the Client.
2. Each Client may designate within his/her Account Users who will perform on his/her behalf and for his/her account activities related to the use of the Service, to the extent that the Client has granted them the appropriate rights. The Client shall be fully responsible for the acts or omissions of the Users, as for its own acts or omissions, including, in particular, for the acts or omissions of the Users related to incurring liabilities on behalf of the Client, as well as those involving violation of the Regulations or the law.
3. The Client agrees not to use the Service to provide or transfer content of an unlawful nature, in particular content that violates copyright laws and the distribution of which violates other generally applicable laws, including, in particular, content calling for racial, ethnic, religious hatred, containing pornographic content, propagating fascism, Nazism, communism, promoting violence, offending religious feelings, violating the rights of others, as well as not to undertake, with the use of the Service, actions aimed directly or indirectly at causing damage to third parties or that may cause interference with the Service.
4. The Client undertakes not to undertake, in particular in connection with the use of the Service or the use of the Service, harmful actions, by which is meant:
   1. violation of the regulations,
   2. failure to comply with instructions given by the Service Provider to ensure the quality or safety of the Service;
   3. providing access to the Services to third parties other than Users;
   4. providing, without the consent of the Service Provider, expressed in writing under pain of invalidity, access to the Website to third parties not directly related to the Service Provider, using the login and password assigned to the clients;
   5. unauthorized use (or attempted unauthorized use) or sabotage of any computers, devices or networks, as well as the use or control of bots, flooding, cloning or data collection or extraction tools;
   6. attempts to disrupt or cut off access to the Service to any users or computers (DOS, DDOS, DNS spoofing attacks);
   7. falsification of information that allows the Client to be identified or concealment of such information, including “phishing” activities, without the written consent of the Service Provider, otherwise not valid.
   8. Introducing malicious or harmful software into the Service Provider's network or computers;
   9. unauthorized scanning of the Service Provider's network for security vulnerabilities;
   10. unauthorized monitoring of network traffic (e.g., using a packet sniffer) or other attempts to intercept information intended for other clients;
   11. Unauthorized attempts to break through the security of another Client's computer, network or account (“cracking”);
   12. use of a programme/script/command designed to disrupt another client's session, either locally or remotely;
   13. “pharming”, i.e. the use of malware, interference with DNS servers or other means to redirect the user to a website or other service impersonating the real Website in order to collect personal information, login data or other information from users of the real Website; unauthorized sharing of all or part of the Service with others;
   14. IP address acquisition;
   15. directly or indirectly sending, collecting, selling, or distributing e-mail addresses for the purpose of sending unsolicited bulk correspondence (spam), unless within a closed mailing list that includes entities that have voluntarily subscribed to such a list, receiving responses to spam, intentionally sending exaggeratedly large attachments to a single Recipient, forwarding spam;
   16. directing, using the Service, criminal threats against third parties;
   17. advertising or sending letters - chain letters, financial pyramids or false alarms,
   18. using the Service in conjunction with or in support of an e-mail server without appropriate permissions (where such permissions are required);
   19. presence on a generally recognized list of senders of unwanted e-mail (SPAM),
   20. using meta tags or other “hidden text” containing the Service Provider's name, the Service Provider's domain name, or Service-related trademarks,
   21. other actions constituting violations of generally applicable laws, including, in particular, violating the rights of the Service Provider or third parties.
5. In case of suspected or attempted harmful actions by a non-Consumer Client, the Service Provider has the right to suspend access to the Service for the Client in question for the duration of the violation.
6. If the suspicions referred to in the paragraph above prove to be true, the Service Provider shall be entitled to terminate the Contract without notice, and the Client who is not a Consumer shall not be entitled to claim a refund of the remuneration paid for the period during which the Service was suspended.
7. In the event that the Client, who is a Consumer, undertakes harmful actions, the undertaking of such actions shall constitute a valid reason justifying the Service Provider's termination of the Contract upon 7 days' notice.

§ 6 [Registration on the Website; Conclusion and Termination of Contract]

1. As a condition for the Client to begin using the Services, the Client must register with the Website in accordance with the instructions posted by the Service Provider on the Website to facilitate Client registration, including the creation of an Account by the Client. The client is obliged to provide true, i.e. factually correct, data in the course of registration and creation of the Account.
2. Activities related to the Client's registration on the Website and the creation of an Account may be performed by the Service Provider, but only under a separate written contract, as referred to in § 2 paragraph 6, in which case the provisions of the following paragraphs shall apply only to the extent specified in the separate contract.
3. In the course of registration on the Website, clients establish their login and a password known only to them. The login, which is the client's electronic mail (email) address, is the client's unique name that identifies the client on the Website. The Client's password is assigned to the Client's login and provides additional security for the data entered by the Client in the course of the Client's use of the Services.
4. The e-mail address provided as login, in addition to identifying the Client on the Website, is also used for electronic communication of the Service Provider with the Client. unless the Client indicates to the Service Provider a different address for communication.
5. The service provider notes that clients should protect their passwords from disclosure to unauthorized persons.
6. The service provider is not responsible for any damage caused by providing login details to third parties.
7. By registering, clients choose the Service Package they wish to use and accept the Regulations.
8. Anyone who registers on the Website acting in the name and on behalf of a third party who, after registration, will become a Client, is required to have the appropriate authorization to conclude a contract on behalf of that third party with the Service Provider under the terms and conditions specified in the Regulations. In the absence of such authorization or in the case of exceeding its scope, and in the absence of confirmation of the Contract by the above-mentioned third party, the person who made the registration shall be obliged to compensate for the damage that the Service Provider suffered by the fact that he concluded the Contract without knowing about the lack of authorization or exceeding its scope.
9. The Contract between the Service Provider and the Client is concluded:
   1. with the conclusion of an order for the use of the Service. The Contract is concluded for the period indicated in the order, or
   2. upon registration on the Website. The Contract is concluded for an indefinite period.
10. Each client who has registered with the Website is entitled to a free 7-day trial of the Services, with the scope of the Services made available for testing by the Service Provider depending solely on the Service Provider's will. The service provider may extend the free testing period at the clients' request for a period not exceeding 7 days.
11. During or on the last day of the 7-day test period, clients may either pay for the selected Service Package, according to the regulations, or cancel access to the Services. If the fee for the use of the selected Service Package is not paid no later than the day following the last day of the test period, the Contract is automatically terminated.
12. Clients who are Consumers have the right to withdraw from the Contract within 14 days from the date of its conclusion, without giving any reason or incurring costs. To meet the deadline it is sufficient to send the statement before its expiration. The declaration of withdrawal from the Contract may be submitted in writing to the Service Provider's headquarters address or electronically to the e-mail address support@sotrender.com.
13. A sample form for withdrawal from the Contract is included in Appendix 2 to the Law on Consumer Rights. The consumer can use the model form, but it is not mandatory. APPENDIX
14. In the event of withdrawal from the Contract, the Contract shall be considered not concluded, and the Client who is a Consumer shall be released from all obligations under the Contract. What the Parties have rendered shall be returned unchanged, unless the change was necessary within the limits of ordinary management. The return should be made immediately, no later than 14 days from the date of submission by the client who is a Consumer of the declaration of withdrawal from the Contract.
15. The Service Provider and the Client may terminate the Contract in writing, with 30 days' notice, effective at the end of the calendar month, unless the Contract provides otherwise. Contracts concluded for a fixed period may specify other rules for their early termination.
16. Termination of the Contract by the Service Provider is also possible under the terms of § 5 paragraphs 6 and 7 and the second sentence of § 8 paragraph 10 of the Regulations.
17. The Contract shall be terminated in the case specified in § 8, paragraph 10, first sentence, of the Regulations.
18. In the event of termination or expiration of the Contract, where the Client has prepaid the period of use of the Service and the period extends beyond the date of termination or expiration of the Contract, the money paid by the Client for use of the Service shall not be refunded. The provision covered by the preceding sentence does not apply to Clients who are Consumers, who are always entitled to a refund of monies paid beyond the term of the Contract. The amount of the overpayment will be refunded to the Client who is a Consumer within 30 days from the date of termination or expiration of the Contract before the term for which it was concluded.
19. In the event of termination or expiration of the Contract, where the Client has prepaid the period of use of the Service and the period extends beyond the date of termination or expiration of the Contract, the money paid by the Client for use of the Service shall not be refunded. The provision covered by the preceding sentence does not apply to Clients who are Consumers, who are always entitled to a refund of monies paid beyond the term of the Contract. The amount of the overpayment will be refunded to the Client who is a Consumer within 30 days from the date of termination or expiration of the Contract before the term for which it was concluded.
20. In the event of a dispute, the client who is a Consumer has the following examples of out-of-court means of handling complaints and claims:
    1. The client shall be entitled to apply to a permanent amicable consumer court, referred to in Article 37 of the Law of December 15, 2000 on Trade Inspection (Journal of Laws 2001 No. 4 item 25 as amended), to resolve a dispute arising from the Contract. The regulations for the organization and operation of permanent amicable consumer courts are set forth in a regulation of the Minister of Justice dated September 25, 2001 on defining the regulations for the organization and operation of permanent amicable consumer courts. (Dz.U. [Journal of Laws] 2001, no. 113, item 1214);
    2. The client may obtain free assistance in resolving a dispute between the client and the Service Provider, also using the free assistance of a district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (such as the Federation of Consumers, the Association of Polish Consumers). Advice is provided by the Consumer Federation at the toll-free consumer hotline number 800 007 707 and by the Association of Polish Consumers at the email address porady@dlakonsumentow.pl.

§ 7 [Complaints]

1. Complaints are submitted electronically to the Service Provider's e-mail address: support@sotrender.com, or in writing to the Service Provider's address indicated in § 1 item 1 of the Regulations.
2. The subject of the complaint can only be the performance of the Service not in accordance with the terms and conditions set forth in the Regulations or the non-performance of the Services.
3. The complaint shall not constitute the following:
   1. referring to the fact that the Service was provided to a person other than the Client due to that person obtaining the Client's access codes for reasons attributable to the Client;
   2. invoking circumstances related to the malfunctioning of the Internet browser or telecommunications links on the clients' side;
   3. other circumstances related to the activities of entities for whose actions the Service Provider is not responsible.
4. The complaint should include the Client's designation, designation of his address details (if the complaint is made in the form of an email, it is sufficient to provide the email address to which the response is to be sent) and a brief description of the reported objections.
5. If the complaint needs to be supplemented, the Service Provider shall ask the Client to provide details of the irregularity of the Service provided within the time limit set by the Service Provider. Receipt of a complaint is not the same as acceptance of the complaint, and therefore termination of the contract. If the complaint is rejected, the term of the contract and its assumptions remain unchanged.
6. The service provider shall respond to the complaint within a maximum of 30 (thirty) days from the date of its receipt by the Service Provider. In the case of complaints filed by Consumers, the Service Provider shall always respond to the complaint within 14 (fourteen) days from the date of its receipt by the Service Provider.
7. In the case of a complaint sent by email, the Service Provider shall respond to the complaint in the form of an email, unless the complaint expressly stipulates that the response is to be sent in writing.

§ 8 [Payment]

1. Remuneration for the use of the Service is due to the Service Provider, in an amount depending on the Service Package selected by the Client, in accordance with the Price List in effect at the time of registration on the Website.
2. The remuneration is a monthly or annual fee (to be chosen by the User at the time of concluding the Contract), and its amount is determined by the Price List.
3. By entering into the Contract, the Client agrees to make payments for the Service for subsequent billing periods, no later than the first day of each billing period, unless the Parties specify other billing periods and remuneration payment dates in the Contract.
4. Each billing period lasts for 1 (one) cycle starting from the date of commencement of paid use of the Service and ending on the day preceding the date of commencement of the next cycle resulting from the calendar. For annual Packages, the cycle is 1 full calendar year, and for monthly Packages, 1 full calendar month.
5. The available payment methods are credit card, Przelewy24 payment and bank transfer. For clients who have their headquarters or permanent place of residence or usual place of stay outside the territory of the Republic of Poland, the VAT rate indicated in the Price List may change and will be determined in accordance with the Council Implementing Regulation (EU) No 282/2011 of 15.03.2011 laying down implementing measures for Directive 2006/112/EC on the common system of value added tax.
6. The client agrees that the Service Provider may prepare and send VAT invoices in electronic form.
7. Prior to the due date for the next billing period, clients who, when entering into the Contract, chose a payment period other than monthly automatic debiting of the account associated with the credit card, will receive a link at the email address provided during registration or indicated later on the Website, after activating which they will be redirected to a subpage of the Website from which they will be able to download a proforma VAT invoice.
8. VAT invoices, covering subsequent billing periods, will be available on the Website within the Clients' Account if payment is made by card. For payments made by bank transfer, VAT invoices will be sent to the e-mail address indicated for correspondence by the client.
9. In case of payment default, the Service Provider is entitled to block the Account of a non-consumer client until payment is made. A client whose account has been blocked may not use the Service provided by the Service Provider until it is unblocked after payment in full of the arrears plus any interest due.
10. Przelewy24 payments are handled by Przelewy24 - PayPro S.A. ul. Kanclerska 15, 60-327 Poznań.
11. Card payments are handled by Stripe Payments Europe, Ltd.

§ 9 [Personal and Other Data Processed by the Service Provider]

1. The Service Provider processes only the personal data that the Client provided during registration on the Website, i.e. name, email address, company of an individual who is an entrepreneur, telephone number, as well as the data that the Client provides when completing the information within the Account, i.e. address and tax identification number.
2. The data referred to in paragraph 1 will be processed solely for the purpose of providing the Service, preparing VAT invoices and for the purpose of realizing the legitimate interest of the Service Provider, i.e. marketing its own services.
3. The Client have the right to inspect their personal data and the right to request its correction and deletion.
4. The Controller of the personal data set of clients is the Service Provider.
5. Personal data is processed in accordance with the General Data Protection Regulation (“GDPR”).
6. In connection with the use of the Services, the Client may grant the Service Provider permission to process data relating to the Client's marketing and communication activities, in particular concerning statistics on the effectiveness of activities in the analyzed channels, on the Website, such as company profiles or advertisements, performed in the course of providing the Services. In such a situation, the Service Provider has the ability to store the data, analyze it and present it to clients and use it to provide the Service in a manner that ensures the anonymity of the source of the data.
7. Clients may give their consent, which may be withdrawn at any time, for the Service Provider to process their personal data for marketing purposes, i.e. to send commercial information to their e-mail address, in particular regarding special offers and promotions.
8. Sending commercial information to the e-mail address provided during Registration, in accordance with the Law on the provision of electronic services, requires separate consent of the Client, which may be withdrawn at any time. Clients who are individuals will not be sent unsolicited commercial information by electronic communication.

§ 10 [Provisions for the Protection of Copyrights and Other Rights]

1. Property copyrights for all elements of the Website, both graphic and software, as well as elements of the tools made available to clients for the purpose of providing Services on the Website are vested exclusively in the Service Provider or persons from whom the Service Provider has acquired the corresponding license.
2. Any use of the Website or tools, or individual elements thereof, including graphic or programming elements, other than for the purpose of using the Service for clients' own use, subject to the provisions of paragraph 3, will constitute an infringement of the Service Provider's or third parties' copyrights.
3. The Client is entitled to use elements of the Website or tools made available within its framework, as well as the results of the operation of these tools, for purposes related to the implementation of the Client's activities for the benefit of third parties in connection with its business or other commercial or professional activity, in particular in graphic form, for the presentation of data generated using the tools. In this case, the client is obliged to provide the name of the Website along with the indication of the Service Provider as the entity that holds the copyright to the elements used. The right granted to the Client in the first sentence above does not specifically include the right to allow third parties other than Users to access the Service provided by the Service Provider.
4. The service provider respects the copyrights and other intellectual property rights of third parties.
5. When anyone finds that his or her copyrights or any other rights, including those of third parties, have been infringed upon using the Service provided, he or she should notify the Service Provider by providing a simple or electronic signature: data of the subject whose rights have been infringed, a statement that the notifier acting in good faith claims that the described data infringes rights with an indication of these rights, a description of the location in which this data is located. The said documents should be sent to the Service Provider's address indicated in § 1 paragraph 1 of the Regulations and, if accompanied by an electronic signature, to the email address support@sotrender.com.

§ 11 [Service provider's Liability]

1. The Service Provider is obliged to compensate for damages resulting from non-performance or improper performance of the Contract, unless the non-performance or improper performance is a consequence of circumstances for which the Service Provider is not responsible.
2. In the event of non-performance or improper performance of the Contract by the Service Provider, if the consequence of such non-performance or improper performance of the Contract is an interruption in access to the Services, the Client shall be entitled to a refund of part of the remuneration paid in proportion to the time during which the Client's access to the Services was impossible due to the aforementioned reason.
3. The Service Provider is not responsible for updates to the API of the Platforms analyzed on the Website, and discrepancies between the data visible in the native tools of the Platforms and the data visible in the API of these Platforms, i.e. presented to the Client by the Website.

§ 12 [Final Provisions]

1. These Regulations are available at https://www.sotrender.com/terms for all potential Clients. The Service Provider allows you to download the Regulations and save them on your own data carrier.
2. The Service Provider may amend the Regulations at any time, in accordance with applicable law. Amendments to the Regulations shall become effective and binding on the Client on the date of their publication on the website indicated in paragraph 1 above, and in the case of Clients who are Consumers, only if the Consumer accepts the amendments. The above shall apply if the requirements of Articles 384 and 384[1] of the Civil Code have been complied with, that is, the client has been properly notified of the changes and has not terminated the contract within 14 calendar days from the date of notification. In the event that a change in the Regulations would result in the introduction of any new fees or an increase in current fees, a client who is a Consumer has the right to withdraw from the Contract within 14 days of being informed of the change.
3. To assess the legal consequences of the provisions of the Service and in matters not regulated herein, only the provisions of the laws of the Republic of Poland shall apply, including in particular the provisions of the Civil Code, the Law of July 18, 2002 on the provision of services by electronic means (Dz.U. [Journal of Laws] of 2002, No. 144, item 1204, as amended) and the Law of May 30, 2014 on Consumer Rights (Journal of Laws 2014, item 827), and all issues related to Contracts concluded by the Service Provider with Clients and the Services provided shall be governed by Polish law and the jurisdiction of Polish courts.
4. Should the content of these Regulations be translated into languages other than Polish, any doubts as to their interpretation or semantic content shall be resolved in accordance with the rules applicable in the Polish language, and only the Polish version shall be deemed authentic and binding.

Information on the Processing of Personal Data
SmartNet Research & Solutions spółka z ograniczoną odpowiedzialnością headquartered in Warsaw

1. The Controller of your data is SmartNet Research & Solutions spółka z ograniczoną odpowiedzialnością headquartered in Warsaw (hereinafter: the Company), who can be contacted:
   
   - in writing at the following address: SmartNet Research & Solutions spółka z ograniczoną odpowiedzialnością, ul. Solec 38 lok. 10, 00-394 Warsaw
   - by phone, under at: +48 604 942 889
   - via email, at: privacy@sotrender.com
2. Your personal data is processed by the Company in accordance with the provisions of the GDPR and Polish data protection laws for the following purposes:
   
   - to conclude and perform the contract between us - for the term of the contract and post-termination settlements, to fulfill obligations related to monitoring the repayment of receivables and the assertion of claims, to perform the Company's legal obligations, such as issuing and storing invoices and accounting documents.
   
   The data needed by the Company to fulfill legal obligations will be used by the Company: for the time it performs its obligations, such as issuing an invoice (legal basis: paragraph 6 of GDPR), and for the time that the Company is required by law to keep the data, such as tax, and for the time that the Company may face legal consequences for failing to fulfill its obligation.
3. Personal data may be shared with other Recipients in order to fulfill the Company's legal obligation. Recipients may be, in particular: tax offices, institutions authorized to receive your data under the relevant laws.
4. You have the right to access the content of your personal data and to request rectification. In addition, you have the right to file a complaint with the President of the Personal Data Protection Office if you believe that the processing of your personal data violates the law.
5. Provision of your personal data to the Company, including such data as name, surname, PESEL, address of residence, address of headquarters, tax identification and REGON numbers, KRS number, contact data - including telephone number and e-mail address, is voluntary. However, if you refuse to provide the Company with any of the necessary data, it is not possible to implement the contract between us.