Tagging users when interacting with them is a good way to direct their attention, as well as to personalize your response. It’s also useful when you’re participating in a group discussion in the comments section, and you want to specify who you are talking to.

You can tag users easily using Sotrender’s moderation tool, just as you would using Facebook directly. Here’s a quick guide on how you can do that for the comment section:

You can choose to mention the user in your response simply by checking the box.

The only thing left to do is type up your message to the user and hit send (or press enter ?).

That’s all there is to it, so remember to mention your users for a more personalized touch!

Manage Facebook comments and messages in Sotrender

 

Author

Iva Djukic

Marketing Specialist

Graduated from University of Warsaw with a Master's degree in psychology. Can be found binge-watching Netflix, reading, or spending time on social media.